Senior Regional Process Optimization Specialist

1 week ago

Pushkar, Rajasthan, India beBeeOperational Full time ₹ 80,00,000 - ₹ 1,40,00,000
Regional Process Optimization LeadThe ideal candidate will lead initiatives to harmonize business processes, optimize target operating models, and enhance operational efficiencies across the region.This role will drive continuous improvement through effective deployment of technology, establishing a high-performance agency network, and leading regional improvement projects.
  • Process Harmonization & Target Operating Models:
    • Implement standardized processes across the region to create a cohesive approach to operations.
    • Collaborate with regional teams to review target operating models that enhance efficiency and operational effectiveness.
    • Continuously assess and refine these models to ensure alignment with regional requirements.
  • Technology Deployment:
    • Help agencies identify and prioritize automation opportunities to reduce manual processes and operational redundancies.
    • Act as a liaison between regional agencies and promote best practice sharing.
  • Agency Network Management:
    • Develop and implement a high-performance mindset within regional agencies.
    • Monitor and coach QPMs to improve agency performance across the region.
    • Drive initiatives that encourage best practices sharing, performance benchmarking, and continuous improvement within agency networks.
  • Regional Improvement Projects:
    • Identify and lead regional improvement projects focusing on operational waste reduction, simplification, and efficiency gains.
    • Conduct regular assessments to uncover opportunities for process enhancements, automation, and simplification across various functions.
    • Engage stakeholders across the region to drive a culture of continuous improvement and ensure alignment on project goals.
  • Regional Deployments:
    • Deploy target operating models in regions facing challenges to minimize exceptions and manage expectations.
    • Deploy new tools and processes within the region, monitor implementation, and project adoption before handover to business units.
  • Project Management & HO Contribution:
    • Participate in HO global projects, working closely with the HO BEX team and external teams to manage the effective implementation of projects.
    • Act as a focal point for the region to provide regional specificities and process needs.
    • Collaborate with agencies during GBS transition projects.
  • Implementation of New Clusters or Agencies:
    • Lead the setup and implementation of new regional clusters or agencies, ensuring alignment with business standards and operational targets.
    • Provide guidance on standard operating procedures, resource allocation, and technology requirements to establish a solid foundation for new entities.
    • Ensure smooth integration and adherence to the target operating model.

To be successful in this role, you must possess conceptual and strategic thinking skills with advanced problem-solving and decision-making abilities.

An inspiring management style that incorporates our company's vision and values, naturally collaborative, bold, and teamwork-driven.

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