Document Processing Specialist

5 hours ago


Chennai, Tamil Nadu, India First Phoenics Solutions Full time

Job Title: Document Processing Specialist

At First Phoenics Solutions, we're seeking a skilled Document Processing Specialist to join our team. This is a contract position in Chennai (Hybrid).

We offer an estimated salary of $80,000 per annum, based on industry standards and location.

Key Responsibilities:

  • Provide expert-level technical support for ABBYY FlexiCapture and other ABBYY OCR solutions.
  • Troubleshoot and resolve complex OCR-related errors and performance issues.
  • Monitor OCR workflows to identify and address potential problems.
  • Integrate ABBYY OCR systems with other enterprise applications.
  • Interact with customers to understand their needs and provide timely solutions.
  • Create and maintain detailed documentation for troubleshooting procedures and best practices.

Required Skills and Qualifications:

  • 4+ years of hands-on experience with ABBYY FlexiCapture or similar OCR solutions.
  • Strong understanding of OCR concepts and workflows.
  • Proficiency in troubleshooting and problem-solving techniques.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and accuracy.
  • Ability to handle high-pressure situations and meet tight deadlines.


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