Documentation Specialist

1 day ago


Chennai, Tamil Nadu, India SAN Engineering Solutions Full time

Job Overview

SAN Engineering Solutions is seeking a skilled Documentation Specialist to join our team. As a key member of our documentation team, you will be responsible for creating high-quality technical documentation that supports our products and services.

About the Role

This is a full-time position that requires strong technical writing skills, attention to detail, and excellent organizational abilities. You will work closely with subject matter experts, designers, and other stakeholders to gather requirements and ensure documentation quality.

Key Responsibilities

  • Create comprehensive technical documentation, including user manuals, tutorials, FAQs, and online help.
  • Ensure documentation is accurate, consistent, and aligned with product specifications.
  • Demonstrate deep expertise in either Adobe RoboHelp or MadCap Flare and utilize the tools effectively to create structured, modular, and reusable content.
  • Maintain a centralized repository of documentation and implement content management strategies to ensure consistency and accuracy.
  • Develop and maintain single-source content that can be easily repurposed for various output formats (e.g., print, online, mobile).
  • Collaborate with subject matter experts, designers, and other stakeholders to gather requirements and ensure documentation quality.
  • Manage documentation projects, including planning, scheduling, and resource allocation.

Requirements

  • Strong technical writing skills, including the ability to translate complex technical concepts into clear and understandable language.
  • Proficiency in Adobe RoboHelp or MadCap Flare, including knowledge of XML, CSS, and HTML.
  • Experience with content management systems and version control tools.
  • Understanding of software development methodologies and processes.
  • Excellent attention to detail and organizational skills.
  • Ability to work independently and as part of a team.

Benefits

  • Competitive salary: $85,000 - $110,000 per year.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work on exciting projects and contribute to the growth of our company.

What We Offer

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Our team is passionate about delivering high-quality solutions, and we're looking for someone who shares our commitment to excellence.



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