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Customer Experience Manager

2 weeks ago

Delhi, Delhi, India STALAR TECHNOLOGY PTE. LTD. Full time
Company Overview:
At STALAR TECHNOLOGY PTE. LTD., we strive to provide exceptional experiences for our customers. As an Operational Specialist, you will play a vital role in delivering this promise. Your primary responsibility will be to ensure seamless operations for our SVIP users on the voice platform.

Job Description:
  • Responsible for efficiently solving problems for SVIP users
  • Maintain close daily communication with SVIP users to establish trust relationships
  • Uncover potential needs of SVIP users and meet their needs through relevant operational strategies
  • Organize online and offline activities to enhance community belonging for SVIP users
Required Skills and Qualifications:
  • Excellent communication and expressive skills
  • Bachelor's degree or above
  • Prior experience in large customer operation
  • Strong observational skills