Tableware and Home Décor Sales Representative

3 days ago


Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description

As a Customer Relationship Executive, you will be responsible for handling customer inquiries and issues in a timely and efficient manner. You will also play a key role in converting customer queries into sales opportunities.

  • Handle customer queries via phone, email, WhatsApp, and social media
  • Convert customer queries into orders
  • Coordinate with marketplaces such as Amazon, Nykaa to promote sales of products
  • Partner with new restaurants, event management companies, retailers, and corporate gifting clients
  • Manage customer queries in preferred language (English or Hindi)

Key Responsibilities:

  • Communicate with premium customer base in an efficient manner
  • Understand tableware and home décor category quickly
  • Help customers with technical and billing-related queries
  • Coordinate with other teams to resolve customer queries
  • Regular follow-up and updates to customers
Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent communication and negotiation skills (English and Hindi)
  • Good work ethics and a calm attitude
  • Able to manage escalations and queries efficiently
Why This Job?

This is a great opportunity to join our team and make a real impact on our customers' experiences. If you are a motivated and results-driven individual who is passionate about delivering excellent customer service, we would love to hear from you



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