Executive Manager of Customer Experience

Job OverviewOur team is seeking an expert in customer lifecycle management and website optimization. This highly analytical role focuses on improving repeat purchases, lifetime value, customer experience, and conversion rates through data-driven insights and strategic execution.Key Responsibilities:Own customer segmentation, lifecycle journey design, and...

Customer Experience Manager">We are seeking a talented individual to manage customer lifecycle management and website performance.This is a highly data-driven role focused on improving repeat purchases, LTV, customer experience, and conversion rates through sharp insights and execution.Drive repeat purchase, subscription models, loyalty, and referral...

Job PurposeResponsible for Project Office of Customer Sampark through planning, implementation, analysis, monitoring, engagement, training programsKey ResponsibilitiesMeeting project objectives and deliverable through seamless execution and implementationsProject Delivery and metrics are metInsights and Analysis of data collected by call centre on Sampark...

We are seeking a talented professional to fill the role of Customer Experience ManagerKey Responsibilities:Strategic Planning: Develop and implement strategies to enhance customer satisfaction and engagement.Customer Feedback: Collect, analyze, and respond to customer feedback in a timely manner.Tactical Execution: Collaborate with cross-functional teams to...

Company DescriptionFounded in 2006, JP Infra (Mumbai) Pvt. Ltd. is a renowned real estate development organization with a focus on creating high-end developments in Maharashtra. With a reputation for quality, efficiency, and trust, JP Infra has set new standards in the industry. The firm's portfolio includes commercial, retail and residential complexes, all...

Customer Relationship Executive OpportunityWe are seeking a dedicated and energetic Customer Relationship Executives to join our dynamic team.As a CRE, you will play a key role in providing excellent customer service and support by managing inbound and outbound calls, assisting with customer inquiries, resolving issues, and delivering a positive experience...

Job Title: Digital Customer Experience ManagerLocation: WorldwideRole Overview:We are looking for a skilled professional to lead our customer experience initiatives, planning and executing strategies to drive engagement and business outcomes. As a key member of our team, you will be responsible for managing end-to-end projects, leveraging analytics and data...

Job OverviewThe role of Customer Service Operations Manager encompasses overseeing the daily operations of a customer service team, ensuring exceptional customer support and process improvements.Operational Effectiveness: Manage day-to-day operations to ensure seamless functioning of the department.Develop, implement, and track KPIs to monitor team...

About the RoleWe are looking for enthusiastic and detail-oriented Customer Experience Executives to join our ORM Customer Service team. In this role, you will be responsible for managing customer interactions via email and social media platforms, ensuring timely resolution, and maintaining brand reputation. You will play a critical role in providing seamless...

Job TitleThe CRM Manager is a key role responsible for the development and execution of a customer retention and loyalty strategy aligned with business objectives.They oversee the implementation and optimization of the CRM platform, analyze customer data to create effective segmentation models for targeted campaigns, and design lifecycle marketing...