ServiceNow ITAM Architect Expert

6 days ago


Bengaluru, Karnataka, India ScaleneWorks Full time

Key Responsibilities

As a ServiceNow ITAM Architect at ScaleneWorks, you will lead the implementation and maintenance of our ServiceNow IT Asset Management (ITAM) solution. This includes:

  • Developing and enhancing ServiceNow functionalities using scripting languages such as JavaScript and Jelly.
  • Configuring and customizing forms, workflows, business rules, and UI policies.
  • Implementing and managing integrations and API usage.
  • Maintaining the Configuration Management Database (CMDB) and Discovery configurations.
  • Managing asset lifecycle, including onboarding, inventory, and tagging.
  • Ensuring compliance with ITIL and Agile methodologies.

Requirements

For this role, you will need:

  • At least 10+ years of experience in ServiceNow ITAM implementations and best practices.
  • Proven track record of successfully leading and contributing to ServiceNow projects and transformations.
  • Foundational certifications in ServiceNow administration, including the ServiceNow Certified System Administrator (CSA) or equivalent.
  • Implementation experience and certifications in Hardware Asset Management (HAM) and Software Asset Management (SAM).
  • Proficiency in ServiceNow technical skills, including MID Server configuration and management, CMDB and Discovery configurations, and asset lifecycle management.

What We Offer

As a ServiceNow ITAM Architect at ScaleneWorks, you will have the opportunity to work on complex ITAM projects and develop your skills in a dynamic and innovative environment. You will be part of a team that values collaboration, continuous learning, and professional growth.



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