Senior Business Consultant

3 weeks ago


Bengaluru, Karnataka, India Saasvaap Inc Full time
Senior Business Consultant - ServiceNow Expert

We are seeking an experienced Senior Business Consultant with a strong background in ServiceNow, IT Service Management (ITSM), and IT Asset Management (ITAM).

About the Role:

As a Senior Business Consultant, you will lead the design, configuration, and deployment of ServiceNow ITSM and ITAM modules. Your expertise will ensure successful end-to-end implementation of ServiceNow solutions tailored to client-specific requirements.

Key Responsibilities:

ServiceNow Implementation & Deployment:
  • Design, configure, and deploy ServiceNow ITSM and ITAM modules.
  • Manage and coordinate the integration of ServiceNow with other enterprise systems and data sources.

IT Asset Management:
  • Develop and implement robust asset management processes.
  • Advise on best practices for Hardware Asset Management (HAM) and Software Asset Management (SAM).

Consulting & Client Engagement:
  • Act as the primary point of contact for clients.
  • Provide expert guidance on ServiceNow capabilities.


Requirements:
  • 8+ years of experience in IT consulting, with at least 5 years focused on ServiceNow implementations.
  • ServiceNow Certified Implementation Specialist (ITSM, ITAM) certification.
  • ITIL v3/v4 certification.


ServiceNow Expertise:
  • Extensive hands-on experience with ServiceNow ITSM and ITAM modules.
  • Strong understanding of IT asset management processes and best practices.


Technical Skills:
  • Proficiency in ServiceNow configuration, scripting, and customization.
  • Experience with integration technologies (e.g., REST, SOAP) and data migration.


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