Senior Technical Specialist

4 days ago

Agra, Uttar Pradesh, India beBeeTechnical Full time US$ 1,20,000 - US$ 1,60,000
Job Overview

We are seeking a skilled and detail-oriented technical professional to support the implementation and ongoing maintenance of our subscription-based systems, including Zuora Billing, Revenue, and CPQ.

Key Responsibilities:
  • Platform Implementation: Assist in designing, configuring, and deploying Zuora modules to meet business requirements.
  • System Maintenance: Provide ongoing technical support for the Zuora platform, addressing issues, performing updates, and optimizing performance.
  • Integration Support: Work with integration teams to ensure smooth connections between Zuora and enterprise systems, such as ERP, CRM, and payment gateways.
  • Customization: Develop and maintain custom workflows to automate business processes within Zuora, enhancing functionality and efficiency.
  • Report Writing: Create and maintain reports to provide insights and support decision-making for the team.
  • Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
  • Data Management: Use SQL and Python to analyze, transform, and manage data flows between Zuora and other systems.
  • Revenue Automation: Support automation and accurate reporting within Zuora Revenue to comply with revenue recognition standards.
  • Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of Zuora tools.
  • Upskilling Finance Team: Provide training and support to the finance team to enhance their understanding and utilization of Zuora applications.
  • Documentation: Maintain detailed technical documentation for workflows, configurations, and processes to support system knowledge sharing.
  • Monitoring & Optimization: Monitor system health, identify areas for improvement, and implement solutions to enhance the reliability and efficiency of Zuora components.

Certifications include Zuora Billing Certification, Zuora Revenue Certification, Zuora CPQ Certification, Zuora Reporting Certification, and Zuora Administrator Certification.

Requirements:
  • 7+ years of experience in technical roles, with at least 4+ years working with Zuora applications.
  • Expertise in at least two of the three Zuora applications: Zuora Billing, Zuora Revenue, and Zuora CPQ.
  • Strong foundation in SQL for data queries and analysis.
  • Proficiency in Python for scripting, automation, and data handling.
  • Deep understanding of Zuora configurations, workflows, and APIs.
  • Prior development experience with Salesforce is a plus.
  • Integration Knowledge: Familiarity with integrating Zuora with ERP, CRM, and payment systems.
  • Revenue Recognition: Experience with revenue recognition standards such as ASC 606 and Zuora Revenue workflows.
  • Problem Solving: Strong analytical skills and ability to troubleshoot technical issues and deliver timely solutions.
  • Collaboration: Exceptional interpersonal skills to work effectively with cross-functional teams and stakeholders.

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