
Customer Service Advocate
4 days ago
Job Title: Customer Service Representative
Key Responsibilities:- Ensure timely and accurate service delivery as per client standards
- Prompt response to queries from Internal or External stakeholders
- Taking ownership of reporting work in the process
- Ensure compliance to all reports
- Manage Inbound Calling/ International Voice Process (B2B or B2C)
- Maintain documentation/tracking in applications up-to-date for processes
- Audit calls, ensuring efficient onshore connects/communications
Requirements:
- Fresher or 0-6 months experience in Customer Service
- Strong verbal and written communication skills
- Any graduate degree except B.Tech and B.Sc
- Proficient in computer applications including Excel & Word
We are seeking candidates who are passionate about delivering exceptional customer service. If you have a strong desire to learn and grow, please submit your resume for consideration.
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