Health Advocate

3 days ago

Vijayawada, Andhra Pradesh, India beBeePatientCounsellor Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title: Health Advocate

This role plays a pivotal part in providing exceptional patient care services.

Key Responsibilities:
  • Deliver empathetic guidance to patients and their families regarding treatment options, packages, and post-treatment care.
  • Handle patient inquiries (walk-ins, calls, and online leads) and convert them into registrations/bookings.
  • Explain medical procedures and facilities in a clear and concise manner.
  • Maintain follow-ups with patients to ensure timely decision-making and admissions.
  • Collaborate with doctors, nursing staff, and other departments for seamless patient coordination.
  • Achieve monthly targets set by management.
  • Maintain patient records, counselling reports, and feedback for continuous improvement.
  • Support marketing and promotional activities to enhance patient awareness and reach.
Requirements:
  • Bachelor's degree in any field (Healthcare/Management preferred).
  • Proven experience in sales, customer service, or patient counselling (healthcare/hospital background preferred).
  • Strong communication, persuasion, and interpersonal skills.
  • Target-driven with a positive and empathetic attitude.
  • Proficiency in MS Office and hospital management software (preferred).

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