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Senior Associate
4 weeks ago
As a key member of our Alight team, you will play a critical role in ensuring the timely and accurate processing of UK payrolls and HRIS tasks. In this position, you will provide exceptional service to our clients, responding to their queries and concerns in a friendly and efficient manner.
Key Responsibilities:
- Process UK payrolls and HRIS tasks with high accuracy and efficiency.
- Provide top-notch service to clients, ensuring their needs are met promptly and professionally.
- Respond to client queries and concerns in a timely and effective manner.
- Proactively seek opportunities for learning and development, staying up-to-date with the latest payroll systems and procedures.
- Collaborate with the team to achieve 100% SLA attainment and support the growth of the team.
Production and Compliance:
- Ensure accurate and timely processing of payrolls, meeting targets and deadlines.
- Verify data accuracy, escalating any issues promptly.
- Provide feedback on quality issues and support the team in maintaining high standards.
- Adhere to company policies, rules, and regulations, ensuring ISMS compliance.
Requirements:
- 2-5 years' experience in UK Payroll.
- Strong technical knowledge of UK payroll systems and procedures.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
