Chief Information Technology Strategist

1 week ago

Thiruvananthapuram, Kerala, India beBeeVicePresident Full time ₹ 2,50,00,000 - ₹ 3,00,00,000

Job Title

We are seeking a skilled and experienced IT leader to manage our Technology backbone and Digital Initiatives. As the Vice President of Information Technology, you will oversee the day-to-day delivery, vendors, and cross-functional partnerships.

  • Implement and support core hospitality applications (PMS, POS, CRM, HRMS, Finance).
  • Ensure seamless integration between property-level and enterprise systems.
  • Partner with business functions to ensure technology adoption improves guest experience, service consistency, and revenue processes.

Key Responsibilities:

  • Oversee day-to-day IT infrastructure across multiple properties, ensuring network reliability and uptime.
  • Implement cybersecurity and compliance frameworks.
  • Maintain and test business continuity and disaster recovery protocols.

Project Delivery & Business Support

  • Lead the execution of IT projects, ensuring timely, cost-effective delivery.
  • Translate operational needs into IT deliverables, escalating strategic alignment issues to the Head of IT.
  • Ensure ROI measurement and reporting on IT initiatives.

Vendor & Partner Management

  • Manage relationships with vendors and system integrators, track performance against SLAs.
  • Support the evaluation of new solutions and pilots.

Team Leadership & Capability Development

  • Lead a team of IT professionals, ensuring service orientation, performance, and growth.
  • Building digital literacy programs for Hotel Managers and frontline teams.
  • Foster a collaborative culture that ensures smooth adoption of technology solutions.

Qualifications and Experience:

  • 15+ years of IT leadership experience, with exposure to multi-property Hospitality, Travel, or Related Service Industries.
  • Strong knowledge of hospitality applications (PMS, POS, CRM, HRMS, Finance platforms).
  • Demonstrated ability to manage distributed IT operations and deliver complex projects.
  • Hands-on understanding of cybersecurity and compliance in India. Knowledge on GDPR, other country privacy compliance is an added advantage.
  • Proven experience in vendor management and SLA governance.
  • Strong stakeholder engagement skills with ability to work across Operations, HR, Finance, and Marketing.
  • Team-oriented leader who can execute effectively under the strategic direction of Head IT.

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