IT Desktop Specialist

1 day ago


Vellore, Tamil Nadu, India beBeeDesktop Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Desktop IT Professional

Overview:

We seek a skilled and proactive IT professional to manage our desktop environment.

The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments, basic network troubleshooting, and end-user support.

Key Responsibilities:

Install, configure, and maintain Windows and macOS operating systems.

Troubleshoot hardware issues related to desktops, laptops, printers, and other peripherals.

Install, update, and patch software applications and security tools.

Provide day-to-day support for Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.

Support system provisioning via Microsoft Intune and Windows Autopilot (basic knowledge required).

Manage user accounts, groups, and permissions using Active Directory.

Assist with system upgrades, data migrations, and routine backups.

Troubleshoot basic network issues (LAN, WAN, Wi-Fi) and VPN connectivity problems.

Perform basic configuration and support of network devices such as routers, switches, and firewalls.

Assist in IP address configuration and network printer setup.

Monitor and maintain network performance at the location.

Respond to IT support tickets, ensuring timely and effective resolution.

Document technical issues, solutions, and IT processes accurately.

Ensure compliance with IT security policies and industry best practices.

Manage IT assets and maintain inventory for your designated location.

Required Skills and Qualifications:

Strong troubleshooting and problem-solving abilities.

Basic understanding of Firewalls and Layer 2 Switches.

Familiarity with ITSM tools for ticket management.

Ability to work independently and prioritize tasks.

Benefits:

Competitive salary package.

Opportunities for career growth and development.

Collaborative and dynamic work environment.

Others:

Work-life balance.

Flexible working hours.

Ongoing training and education opportunities.

Certification programs and workshops.

Regular feedback and performance evaluations.

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