Senior Customer Relationship Strategist

4 days ago

Udaipur, Rajasthan, India beBeeCRM Full time ₹ 12,00,000 - ₹ 15,00,000
Customer Relationship Management is a vital function in any organization, and as a seasoned professional in this field, you will play a pivotal role in developing strategies to drive customer loyalty and retention.The CRM Manager position offers an exciting opportunity for a results-driven individual to oversee the management of customer relationships, analyzing data to segment markets and identifying opportunities to improve customer engagement. This role requires strong analytical skills, excellent communication abilities, and experience with CRM software systems.The successful candidate will have a proven track record in project management, with the ability to plan, execute, and oversee CRM projects from inception to completion. Strong organizational skills and attention to detail are essential for success in this role, which also demands the ability to work independently and remotely.We are seeking a highly motivated and experienced CRM Manager who can develop effective solutions to drive business growth and customer satisfaction. If you have a passion for delivering exceptional results and improving customer experiences, we encourage you to apply for this challenging and rewarding role.Responsibilities:
  • Manage customer relationships through data-driven analysis and market segmentation
  • Develop strategies to improve customer loyalty and retention
  • Oversee CRM project management, ensuring timely delivery and high-quality outcomes
  • Collaborate with sales and marketing teams to implement effective solutions
  • Utilize CRM software systems to analyze customer data and identify opportunities
  • Provide exceptional customer service and support
Requirements:
  • Proven experience in customer relationship management and market segmentation
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Experience with CRM software systems and project management tools
  • Bachelor's degree in Business, Marketing, or related field

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