Support Manager

About Element5 Element5 is on a mission to transform the way post-acute care organizations work. Using AI and RPA, we're automating complex and repetitive tasks, so teams can focus on better patient outcomes. In short, if post-acute teams are spending too much time on administrative work, Element5's digital assistants can take over for them. We're...

Job SummaryThe IT Service Desk Supervisor plays a pivotal role in the daily operations of our global Service Desk.Leads daily operations for assigned pods of Service Desk Agents and Senior Agents, manages shift scheduling, workload balancing, and real-time queue monitoring to ensure SLA adherence. Provides guidance and support on complex or high-impact...

Senior IT Operations Manager">The primary objective of this role is to oversee the entire support operations, encompassing urgent and complicated issues. Key responsibilities include managing and coordinating these complex issues, providing training and mentorship to junior engineers, ensuring 24X7 service availability, adhering to Service Level Agreements...

Job Title:Technical Support Operations ManagerAbout the Role:We are seeking a highly motivated and experienced Technical Support Operations Manager to drive customer satisfaction, team performance, and process efficiency.Key Responsibilities:Lead technical teams in resolving complex customer issues and improving overall customer experience.Develop and...

Job Title: Oracle Revenue Management Production Support – Service EngineerWe are seeking a skilled Service Engineer to provide production support for Oracle Revenue Management, Receivables, and Intercompany processes. The role requires a blend of financial accounting expertise and technical troubleshooting skills to ensure revenue compliance and smooth...

Job title: Assistant Manager, Customer Support Location: Gurgaon, India Reporting to: AVP, Customer Support About noon We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what...

Job Title: Telecom Engineer Location: Remote Industry: Telecommunications / Wireless Communication Job Overview: We are seeking an experienced 4G/5G Quality Assurance & Protocol Test Engineer Trainer to lead testing, validation, and performance analysis of LTE and 5G network features, with a strong emphasis on Radio Access Network (RAN) and call...

Company – Our client is a global technology services and consulting leader, recognized for driving innovation in enterprise IT and cybersecurity. Known for its collaborative culture and digital transformation expertise, this Fortune 500 organization partners with top enterprises worldwide to elevate their security posture and resilience.Job Title –...

Service Desk AnalystJob Summary: We are seeking a skilled Service Desk Analyst to provide timely and effective technical support to our customers. As the first point of contact for IT support, you will be responsible for ensuring high levels of customer satisfaction and maintaining seamless support across various IT functions.Key Responsibilities:Provide...

Job Title: IT Support Expert">Deliver high-quality technical assistance to ensure seamless operations of business systems and applications.Manage incidents efficiently to minimize disruption to daily activities, utilizing Service Now platform for tracking and reporting.Implement and maintain Windows-based systems to guarantee optimal performance, security,...