Technical Support Operations Manager

Senior IT Operations Manager">The primary objective of this role is to oversee the entire support operations, encompassing urgent and complicated issues. Key responsibilities include managing and coordinating these complex issues, providing training and mentorship to junior engineers, ensuring 24X7 service availability, adhering to Service Level Agreements...

Job SummaryThe IT Service Desk Supervisor plays a pivotal role in the daily operations of our global Service Desk.Leads daily operations for assigned pods of Service Desk Agents and Senior Agents, manages shift scheduling, workload balancing, and real-time queue monitoring to ensure SLA adherence. Provides guidance and support on complex or high-impact...

The role of a Customer Service Specialist plays a critical part in ensuring the smooth operation and support of technical tools and systems, while maintaining strong relationships with clients.Job DescriptionWe are seeking a highly skilled professional to join our team as a Customer Service Specialist. In this role, you will be responsible for providing...

Job DescriptionThe role of a Technical Support Specialist at Tata Consultancy Services requires a strong technical background with excellent communication skills.This position involves troubleshooting complex issues, providing support through various methodologies, and possessing analytical skills to break down issues.Required Skills and...

IT Infrastructure Support Engineer Job Description:About the RoleWe are seeking an experienced IT Infrastructure Support Engineer to fill a key position. The successful candidate will be responsible for delivering technical support and ensuring the integrity of our IT infrastructure.Key Responsibilities:Provide level 1 technical support to end-users via...

Job Title: Technical Support SpecialistThis is a dynamic and challenging role that requires an individual with strong technical skills and excellent customer service skills to provide timely operational and technical support to global employees.The ideal candidate will have a strong background in computer hardware, software, and networking.Technical Support:...

Job SummaryThis position oversees day-to-day technical operations across various assets to ensure smooth functioning of all systems, regulatory compliance, and team performance.The incumbent contributes to operational excellence through strategic planning, training, and disciplined execution of processes.Key ResponsibilitiesDriving Operational...

Job Title: Technical Operations ExpertJob Overview:This role focuses on supporting technical experts in resolving complex Service Now tasks, with a primary emphasis on main bearing related issues.The successful candidate will be responsible for creating and maintaining accurate records of failed components, regularly updating stakeholders on new potential...

About us, we're transforming post-acute care organizations by leveraging AI and RPA to automate tasks.Our team of industry veterans has built successful products for healthcare and IT. We operate globally, impacting improvements in care quality by freeing up teams from compliance burdens.This role involves direct management of technical and client support...

Job Title: Technical Support SpecialistOur organization is seeking a skilled Technical Support Specialist to provide remote technical and application problem resolution assistance. As a Technical Support Specialist, you will offer top-notch customer service and teamwork skills to maintain and enhance customer relationships.Key Responsibilities:Provide...