Business Process Support Specialist

19 hours ago

Alwar, Rajasthan, India beBeecybersecurity Full time US$ 1,00,000 - US$ 1,20,000
Job Summary

To be a trusted cybersecurity partner, safeguarding our digital way of life.

We strive for a world where each day is safer and more secure than the one before.

Key Responsibilities:
  • Support operational activities in the NextWave partner program.
  • Respond to inquiries from channel partners and internal stakeholders.
  • Maintain business process support, training, enablement, master data management, exception handling, and provide information on the partner program.

Impact

  • Serve as liaison between cross-functional teams.
  • Lead and support business process improvements.
  • Establish strong partnerships with key stakeholders.

Requirements:

  • 4+ years experience managing high volume cases using an email based ticketing system.
  • Strong customer service skills and attention to detail.
  • Effective communicator with solid verbal, written, and presentation skills.

Additional Information:

Palo Alto Networks is committed to providing reasonable accommodations for all qualified individuals with a disability.

The company is an equal opportunity employer, celebrating diversity in the workplace.

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