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Business Process Optimization Specialist

3 weeks ago

Alwar, Rajasthan, India beBeeCareer Full time ₹ 60,00,000 - ₹ 70,00,000

Job Overview:

The Operations Management Specialist will be responsible for day-to-day tasks related to analytical support, communication with stakeholders, financial analysis, customer service support, and accounting operations.

This role involves working closely with various stakeholders to understand business needs, document requirements, create and maintain process documentation, assist in the implementation of solutions and monitor quality of service delivery.

  • Analysis of business processes and workflows with the objective of finding out how they can be standardized, improved or automated
  • Deliver process and solution documentation while working across an array of teams, geographies and tools
  • Lead projects from end-to-end, ensuring goals are achieved on time
  • Develop deep cross-functional understanding of individual teams and processes to ensure best-fit solution development
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
  • Document all work to a high professional standard

Requirements:

  • English fluency (at least Upper-Intermediate)
  • Effective and persuasive communicator; Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders
  • Experience working with cross-functional teams in a global environment
  • Basic understanding of business process modelling, workflow, and project management principles.
  • Familiarity with data analysis tools and methodologies.
  • Ability to work effectively in a team environment and manage multiple priorities and task.
  • Experience in a business analysis or related role is preferred but not mandatory
  • Experience using project management tools, such as Monday.com
  • Understanding of ecommerce systems and experience with online advertising would be a plus

Responsibilities:

  • Standardize, improve or automate business processes and workflows
  • Deliver process and solution documentation
  • Lead projects from start to finish
  • Develop deep cross-functional understanding of individual teams and processes
  • Monitor project progress and recommend actions

What We Offer:

  • Cab service provided
  • Stay provided for 5 days after relocation
  • A competitive salary