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Senior Retail Operations Manager

1 month ago

Bengaluru, Karnataka, India Hidesign Full time

We are seeking an experienced Senior Retail Operations Manager to oversee and drive the operations and sales performance of Exclusive Brand Outlets within the Bengaluru region.

Salary: ₹1,200,000 - ₹1,500,000 per annum

Job Description:

Key Responsibilities:

  • Operations Management: Oversee the day-to-day operations of the brand outlets, ensuring smooth functioning and adherence to company standards across all stores in the region.
  • Sales Performance: Drive and manage sales to meet or exceed targets; analyze sales and stock data to optimize performance and inventory levels.
  • Visual Merchandising: Ensure stores maintain high visual standards and are consistent with brand guidelines in merchandising displays.
  • People Management: Train, motivate, and guide the team to achieve sales targets and enhance customer satisfaction, fostering a high-performance culture.
  • Coordination with Retail Operations: Collaborate with the backend retail operations team to address and resolve issues, ensuring seamless support for store teams.
  • Marketing & Brand Promotion: Implement marketing initiatives and brand promotion events, enhancing customer engagement and brand visibility.

About Us: Hidesign is a leading luxury leather goods brand with a strong presence in the Indian market.

Preferred Candidate Profile:

  • Industry Experience: Prior experience in retail management, ideally with exposure to handling a high-volume region or multiple outlets.
  • Leadership Skills: Demonstrated ability to lead and develop teams, with a focus on achieving sales and operational targets.
  • Analytical Skills: Proficiency in analyzing sales data and inventory, with the ability to create actionable insights for continuous improvement.
  • Customer-Centric Approach: Strong focus on customer experience and brand loyalty.
  • Education: Bachelor's/Master's degree or equivalent experience in Retail Management, Business Administration, or related field.