Brand Reputation Manager
3 days ago
About the Role
We are seeking a proactive and detail-oriented Brand Reputation Manager to join our team. This role involves managing and enhancing the brand's reputation across social media and digital platforms.
Key Responsibilities:
- Monitor and analyze user comments, feedback, and complaints across social media and digital platforms, using tools and manual processes.
- Engage with the target audience to manage responses, redress complaints, and maintain a positive brand image.
- Promptly address negative feedback within the specified turnaround time.
- Create brand awareness by addressing queries and enhancing brand perception.
- Share user compliments and feedback on brand social media pages.
- Utilize social listening tools to manage responses and gather insights.
- Categorize data, prepare reports on brand performance, and provide actionable suggestions to improve user experience.
- Analyze audience conversations and feedback to offer recommendations for brand improvement.
- Benchmark the brand's online reputation against competitors.
- Prepare and circulate ORM reports (daily, weekly, monthly) to relevant departments.
- Stay updated on social and digital trends to identify opportunities for improvement.
Salary: ₹850,000 - ₹1,200,000 per annum
Qualifications:
- Graduate or holder of a UGC-approved Diploma in Mass Media, Marketing Communication, Advertising, or equivalent.
- Certification in Digital Media, SEO, SEM, or E-commerce is a plus.
- 2-4 years of experience in ORM with a brand or digital/social/advertising/media agency.
The ideal candidate will have strong communication skills, a solid understanding of social media trends, and expertise in ORM tools to effectively monitor, analyze, and respond to online conversations about the brand.
-
Brand Reputation Manager
2 weeks ago
Mumbai, Maharashtra, India Boomlet Full timeJob Role: As a Brand Reputation Manager at Boomlet Group, you will play a critical role in helping our clients protect, build, and enhance their brand reputation. You will be responsible for developing and implementing effective reputation management strategies, leveraging your expertise in reputation assessment, strategy development, and stakeholder...
-
Brand Reputation Strategist
2 weeks ago
Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full timeAbout Cloud Counselage Pvt Ltd">We are a dynamic organization committed to excellence in our industry, and we're seeking a skilled Public Relations Specialist to join our team. This role is ideal for someone with a passion for crafting compelling communications materials and building strong relationships with media outlets.">What We Offer">A competitive...
-
Digital Reputation Manager
1 month ago
Mumbai, Maharashtra, India Schbang Full timeSchbang is seeking an experienced Digital Reputation Manager to join our team.The ideal candidate will have a strong background in online reputation management, with the ability to monitor and respond to online conversations about the brand. They will be responsible for assessing sentiment and tone, responding to online reviews and comments, and escalating...
-
Reputation Management Specialist
2 weeks ago
Mumbai, Maharashtra, India Boomlet Full time**Job Title:** Reputation Management Specialist**Estimated Salary:** $80,000 - $110,000 per annum (based on location and industry standards)**Company Overview:** Boomlet Group is a premier Reputation Management & Crisis Communications agency dedicated to helping businesses protect, build, and enhance their brand reputation. Our team of experts works closely...
-
Digital Reputation Manager
2 days ago
Mumbai, Maharashtra, India Dentsu Creative Full timeAbout the CompanyDentsu International India, awarded The Cannes Global Agency of the Year 2022, comprises six leadership brands - Carat, dentsu X, i Prospect, Isobar, dentsu MB and Merkle, each supported by its specialist divisions and scaled services.Our team is seeking a proactive and detail-oriented Digital Reputation Manager to join our online reputation...
-
Strategic Reputation Manager
2 weeks ago
Mumbai, Maharashtra, India Boomlet Full timeAbout the Role: We're seeking a highly skilled Reputation Strategist to join our team at Boomlet Group. As a key member of our team, you will be responsible for developing and implementing effective reputation management strategies for our clients.">Responsibilities:">Develop and implement comprehensive reputation management strategies that align with...
-
Senior Executive
3 weeks ago
Mumbai, Maharashtra, India dentsu Full timeRole SummaryWe are seeking a highly skilled Senior Executive to join our team as a Brand Reputation Specialist in Mumbai. As a key member of our organization, you will play a crucial role in monitoring and responding to user comments, feedback, and complaints across social media platforms.Responsibilities:* Actively monitor and review user comments,...
-
Reputation Strategist
1 week ago
Mumbai, Maharashtra, India Boomlet Full timeRole OverviewWe are seeking a strategic, results-driven Reputation Strategist & Reputation Enhancement Specialist to join our team at Boomlet Group, a premier Reputation Management & Crisis Communications agency. This role is ideal for individuals who have a passion for reputation management and thrive in dynamic, high-pressure environments.The successful...
-
Digital Reputation Manager
3 weeks ago
Mumbai, Maharashtra, India Dentsu Creative Full timeAbout Dentsu Creative">Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India), Dentsu International comprises six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media,...
-
Digital Reputation Manager
2 weeks ago
Mumbai, Maharashtra, India dentsu Full timeAt dentsu International India, we're committed to helping our clients achieve meaningful progress in their businesses.As a Digital Reputation Manager, you'll play a crucial role in shaping the online presence of our esteemed clients. This exciting opportunity is part of our team at Dentsu India, where we help brands win, keep, and grow their best...
-
Senior Reputation Management Specialist
2 weeks ago
Mumbai, Maharashtra, India Boomlet Full timeJob Overview: We are seeking a strategic, results-driven individual to join Boomlet Group as a Reputation Strategist. The successful candidate will have a passion for reputation management and thrive in dynamic, high-pressure environments.Key Responsibilities:- Conduct in-depth assessments of clients' brand reputations across online and offline channels,...
-
ORM Executive
2 weeks ago
Mumbai, Maharashtra, India Boomlet Full timeCompany Overview:At Boomlet, we pride ourselves on being a dynamic and innovative agency that helps renowned brands manage their online reputation. Our team is dedicated to providing top-notch services that drive results and exceed client expectations.Salary: ₹800,000 - ₹1,200,000 per annum, depending on experience.Job Description:We are seeking an ORM...
-
Digital Reputation Manager
2 weeks ago
Mumbai, Maharashtra, India Dentsu Creative Full timeAbout Dentsu International IndiaAwarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India) Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions...
-
Senior Reputation Management Strategist
2 weeks ago
Mumbai, Maharashtra, India Boomlet Full timeCompany Overview: Boomlet Group is a leading reputation management and crisis communications agency, dedicated to helping businesses protect, build, and enhance their brand reputation.">About the Role: We're seeking a strategic, results-driven individual to join our team as a Reputation Strategist. The ideal candidate will have 4-6 years of experience in...
-
Digital Reputation Manager
3 weeks ago
Mumbai, Maharashtra, India dentsu Full timeJob DescriptionAs a Senior Executive at Dentsu International India, you will play a pivotal role in shaping the digital reputation of our clients. We are seeking an experienced professional to join our team and drive meaningful progress for our brands.About Dentsu International IndiaAwarded the Oscars of the advertising world, The Cannes Global Agency of the...
-
Digital Reputation Manager
4 weeks ago
Mumbai, Maharashtra, India dentsu Full timeAbout Dentsu International India:Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India) Dentsu international comprises six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in...
-
Digital Reputation Manager
2 weeks ago
Mumbai, Maharashtra, India Dentsu Creative Full timeAbout the RoleWe are seeking a skilled Digital Reputation Manager to join our team at Dentsu Creative. This is a 6-month traineeship program that will provide you with valuable experience in online reputation management.Key ResponsibilitiesDevelop and implement effective ORM strategies to enhance clients' online reputation.Monitor and manage online reviews,...
-
Mumbai, Maharashtra, India Cloud Counselage Pvt Ltd Full timeCloud Counselage Pvt Ltd is seeking a Strategic Communications Director to lead our brand reputation efforts. This role requires a seasoned professional with experience in shaping and executing comprehensive communications strategies.Job OverviewWe are looking for a strategic thinker who can develop and implement innovative communication plans to enhance our...
-
Digital Reputation Manager
2 weeks ago
Mumbai, Maharashtra, India dentsu Full timeAbout Dentsu International India:Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022, Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer...
-
Digital Reputation Management Specialist
3 weeks ago
Mumbai, Maharashtra, India Dentsu Creative Full timeAbout Dentsu Creative India:A leading agency in the advertising world, Dentsu International comprises six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle. Each brand is supported by specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative,...