Oracle HCM Implementation and Support Specialist
6 days ago
• Arcadis is a leading company known for delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
• As a global organization, we have over 36,000 people working in over 70 countries, dedicated to improving quality of life.
• We are seeking a skilled professional to join our team as an Oracle Fusion HCM Cloud Applications Implementation and Support Specialist.
• The ideal candidate will have a strong background in maintaining and supporting Oracle Fusion HCM Cloud Applications, with a specific focus on Oracle HCM Benefits.
• The successful candidate will possess excellent business and application knowledge in the Oracle HCM domain, with proven experience in BAU support and continuous improvement lifecycle.
Key Responsibilities:- Configuration and development of solutions as per business requirements.
- Analyze and resolve production issues as per SLA.
- Work directly with HCM product owner to plan and prioritize backlog.
- Collaborate with HCM module leads and cross-functional leads to understand requirements and deliver.
- Ensure efficiency in daily standups, refinements, and retrospectives.
- Maintain configuration workbooks and documentations as relevant.
- Prioritize workload and deliver as per deadline.
- Support and guide junior resources in resolving tickets and managing new CI requirements.
- Collaborate and communicate with relevant domain BPOs, BPEs, KBUs, and EUs.
- Collaborate with Product Owners, Oracle Operation and Optimization colleagues, and 3rd parties to ensure deployed solutions meet business needs.
- Collaborate with wider Oracle Operation and Optimization team to ensure consistency and standards followed for documentation and approach.
- Member of Oracle Operation and Optimization Domain team implementing solutions to address business priorities with a focus on improved EU experience, functionality, and efficiency.
- Demonstrate business process knowledge and relevant Oracle domain configuration knowledge to efficiently deliver on Oracle solutions.
- Work with Arcadis 3rd party vendors in assessing and validating proposed solutions and/or creating proposed solutions to address incidents/problems.
- Participate in Oracle Quarterly Update process working with the Test Manager and KBUs to prepare and execute effective test scripts.
- Join Oracle support sessions to understand Oracle product development and thereby improve business efficiency.
- Proactively assess the technical landscape and ensure processes/integrations are optimally configured.
- Collaborate with Product Owners, Business Process Owners, Business Process Experts, and Oracle Operation and Optimization teams to deliver CI projects in relevant Oracle domain portfolio.
- Contribute to POCs and functional design workshops with POs and/or Functional Solution Managers as assigned.
- Prepare documentation of configuration changes for CI projects, including deployment guides and/or KBAs for knowledge transfer to vendors and GSD as assigned.
- Participate in technical solution development, documentation, and technical testing to ensure that solutions follow best design practices.
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