IT Infrastructure Manager

3 days ago

Alleppey, Kerala, India beBeeInfrastructure Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: IT Infrastructure Manager

We are seeking an experienced IT Infrastructure Manager to lead the planning, implementation, and maintenance of our IT infrastructure.

Key Responsibilities:

  • Windows Server Administration:
    • Manage, configure, and maintain Windows Server environments.
    • Administer Active Directory (AD), Group Policies (GPOs), DHCP, and DNS.
    • Manage user accounts, permissions, and access controls.
  • Cloud & Identity Management:
    • Administer Office 365 and G-Suite accounts, licenses, and email security.
    • Manage Azure AD, MDM, MAM, Intune, and Jamf for device/application management.
    • Implement and monitor Multi-Factor Authentication (MFA) and SSO integrations.
  • Networking & Security:
    • Configure and troubleshoot LAN/WAN, switches, and wireless networks.
    • Manage and monitor firewalls (preferably Fortinet) and network security policies.
    • Monitor and troubleshoot 3CX phone systems and IP telephony.
  • Hardware & Peripheral Management:
    • Install, configure, and troubleshoot printers, scanners, and CCTV/IP cameras.
    • Maintain IT asset inventory and lifecycle management.
  • Virtualization & Backup:
    • Manage VMware / Hyper-V environments for server virtualization.
    • Monitor and maintain backup & recovery solutions for business continuity.
  • IT Support & Troubleshooting:
    • Provide L2/L3 support for end-user issues, system errors, and connectivity problems.
    • Document technical processes and maintain an IT knowledge base.

Required Skills & Qualifications:

  • 2.5–3 years of proven experience as a System Administrator or similar role.
  • Strong knowledge of Windows Server 2016/2019/2022 and Active Directory.
  • Hands-on experience with DHCP, DNS, Group Policy, and File Server Management.
  • Expertise in Office 365, G-Suite, Azure AD, Intune, MDM/MAM, Jamf.
  • Strong understanding of networking concepts (TCP/IP, VLANs, VPN).
  • Experience in managing Fortinet firewalls.
  • Knowledge of virtualization platforms (VMware, Hyper-V).
  • Familiarity with backup solutions and disaster recovery procedures.
  • Strong troubleshooting skills with the ability to work under pressure.
  • Excellent communication and documentation skills.

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