Senior Investigator Payment Coordination Specialist
3 weeks ago
At Allucent, we are dedicated to supporting small-medium biopharmaceutical companies in navigating the complex world of clinical trials to bring life-changing therapies to patients worldwide. We are currently seeking a Sr. Investigator Payment Specialist to join our team, responsible for managing the Investigator Payments process using Veeva Payments and leading the development of Standard Operating Procedures (SOP).
Main Responsibilities:
- Support the Investigator Payments process using Veeva Payments and Dynamics 365 accounting system.
- Lead the development of SOP for Investigator Payments.
- Verify IP invoice entries in D365 with actual invoices and ensure correct coding.
- Allocate IP invoices for processing to the IP Specialist team.
- Investigator Payments data loading for US, EU, and APAC countries into Veeva.
- Support Veeva payments system upgrades and configuration changes.
- Review and maintain process documentation.
- Quality check/QC invoices processed by the team in Veeva.
- Handle site invoices and queries received through email.
- Manage escalation emails.
- Clearing doubts and assisting the team with understanding the processes.
Requirements:
- Bachelor's degree with a major or concentration in accounting.
- Advanced degrees or accounting certifications are a plus.
- 10-12+ years of Investigator payments (IP) experience.
- Preferable Clinical Research Organisation experience.
- Strong computer skills, especially Microsoft Excel skills.
- Exceptional attention to detail.
- Strong organizational skills and ability to prioritize workload.
- Strong written and verbal communication skills.
- Strong interpersonal skills.
- Able to exercise judgment within defined standard operating procedures and practices and to determine appropriate action independently.
- Superior problem-solving skills and making decisions with less-than-perfect information.
- Flexibility in work schedule during peak periods.
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