Senior Investigator Payment Coordination Specialist

3 weeks ago


Chennai, Tamil Nadu, India Allucent Full time
Job Title: Sr. Investigator Payment Specialist

At Allucent, we are dedicated to supporting small-medium biopharmaceutical companies in navigating the complex world of clinical trials to bring life-changing therapies to patients worldwide. We are currently seeking a Sr. Investigator Payment Specialist to join our team, responsible for managing the Investigator Payments process using Veeva Payments and leading the development of Standard Operating Procedures (SOP).

Main Responsibilities:

  1. Support the Investigator Payments process using Veeva Payments and Dynamics 365 accounting system.
  2. Lead the development of SOP for Investigator Payments.
  3. Verify IP invoice entries in D365 with actual invoices and ensure correct coding.
  4. Allocate IP invoices for processing to the IP Specialist team.
  5. Investigator Payments data loading for US, EU, and APAC countries into Veeva.
  6. Support Veeva payments system upgrades and configuration changes.
  7. Review and maintain process documentation.
  8. Quality check/QC invoices processed by the team in Veeva.
  9. Handle site invoices and queries received through email.
  10. Manage escalation emails.
  11. Clearing doubts and assisting the team with understanding the processes.

Requirements:

  • Bachelor's degree with a major or concentration in accounting.
  • Advanced degrees or accounting certifications are a plus.
  • 10-12+ years of Investigator payments (IP) experience.
  • Preferable Clinical Research Organisation experience.
  • Strong computer skills, especially Microsoft Excel skills.
  • Exceptional attention to detail.
  • Strong organizational skills and ability to prioritize workload.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills.
  • Able to exercise judgment within defined standard operating procedures and practices and to determine appropriate action independently.
  • Superior problem-solving skills and making decisions with less-than-perfect information.
  • Flexibility in work schedule during peak periods.


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