Senior Investigator Payment Specialist

4 weeks ago

Chennai, Tamil Nadu, India Allucent Full time

Job Summary

We are seeking a highly skilled Sr. Investigator Payment Specialist to join our team at Allucent. As a key member of our finance department, you will be responsible for supporting the Investigator Payments process, utilizing our Veeva Payments system and leading the development of Standard Operating Procedures (SOP).

Key Responsibilities

  • Allocate IP invoices for processing to the IP Specialist team
  • Verify the IP invoice entry in D365 with actual invoice and ensure correct coding
  • Support team members in entering IP invoices
  • Investigator Payments data loading for US, EU, and APAC countries into Veeva
  • Support the Veeva payments system upgrades and configuration changes
  • Review and maintain process documentation
  • Circulate Dynamics "Not posted invoices" report to team
  • Quality check/QC invoices processed by the team in Veeva
  • Handle site invoices and queries received through email
  • Manage escalation emails
  • Clearing doubts and assisting the team with understanding the processes
  • Circulate outstanding invoices reports to team
  • Host/coordinate call with Clinical/IT team for new study fee schedule creation in Veeva
  • Creating/Approving Fee schedules in Veeva based on the contract
  • Weekly/Monthly generating payment request for payable items in Veeva and route to clinical team for approval
  • Weekly paid investigator invoices reports are pulled from Power BI and circulated to Team
  • Circulating Study related reports to Clinical teams
  • Site visit, invoice, and payment reconciliations
  • Prepare Sunshine reporting for project teams and sponsors.

Requirements

  • Bachelor's degree with a major or concentration in accounting required.
  • Advanced degrees or accounting certifications are a plus.
  • 10-12 + years of Investigator payments (IP) experience.
  • Preferable Clinical Research Organisation experience.
  • Strong computer skills, especially Microsoft Excel skills.
  • Exceptional attention to detail.
  • Strong organizational skills and ability to prioritize workload.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills.
  • Able to exercise judgment within defined standard operating procedures and practices and to determine appropriate action independently.
  • Superior problem-solving skills and making decisions with less-than-perfect information.
  • Flexibility in work schedule during peak periods – i.e.; monthly close, annual audits, etc.

Benefits

  • Comprehensive benefits package per location
  • Competitive salaries per location
  • Departmental Study/Training Budget for furthering professional development
  • Flexible Working hours (within reason)
  • Opportunity for remote/hybrid working depending on location
  • Leadership and mentoring opportunities
  • Participation in our enriching Buddy Program as a new or existing employee
  • Internal growth opportunities and career progression
  • Financially rewarding internal employee referral program
  • Access to online soft-skills and technical training via GoodHabitz and internal platforms
  • Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
  • Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees

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