IT Service Resolution Specialist

As a specialist in customer issue resolution, you will be the key expert for managing and resolving high-priority or complex issues that have been escalated beyond standard support channels. You will act as a liaison between customers, internal teams, and financial institutions to ensure timely, empathetic, and effective resolution while identifying root...

Customer Experience Champion:We're seeking an exceptional Customer Support Specialist to be our frontline expert for managing and resolving high-priority or complex customer issues. This critical role will act as a liaison between customers, internal teams, and financial institutions, ensuring timely, empathetic, and effective resolution while identifying...

As a frontline expert for managing and resolving customer issues, you will be the primary liaison between customers, internal teams, and financial institutions.Key Objectives:Timely response and resolution of high-priority or complex customer complaintsEffective escalation management to prevent further complaints from ReserveOur Customer Support Specialist...

Job Title: IT Service Delivery SpecialistThis role involves resolving, maintaining and managing client software, hardware and network issues as per defined SLAs to ensure customer satisfaction.Key Responsibilities:Timely response to all tickets raised by the end-user.Solutioning service requests while adhering to quality parameters.Maintain a check on the...

Job OverviewThis role is responsible for providing technical support to our processes, actively resolving client issues, and meeting process SLAs.Key Responsibilities:Support the process by managing transactions in line with quality standards.Handle all incoming client queries via phone and/or email in a courteous manner.Document pertinent end-user...

Job Title Service Operations SpecialistLocation Pune IndiaCorporate Title AssociateRole DescriptionYou will be joining the Production Support team to work alongside Business users and Business Support group in Deutsche Bank Index Quant area Production and Application stability being the key responsibility to ensure applications are available for...

Job DescriptionGrievance Resolution SpecialistThis role involves owning the end-to-end grievance redressal process for Refyne across all channels.Lead credit-bureau dispute resolution and act as the single point of contact for fraud complaints involving Refyne's name.Key Responsibilities:Run day-to-day grievance desk on email/phone and in fact all possible...

Procure to Pay SpecialistWe are seeking a highly skilled Procure to Pay Specialist to join our team. As a key member of our operations group, you will be responsible for ensuring the timely and accurate processing of invoices, payments, and other financial transactions.Job DescriptionThe Procure to Pay Specialist will be responsible for:Providing quality and...

Job Title: Senior AR CallerDescription:We are seeking a skilled and experienced professional to join our organization in the role of Senior Account Resolution Specialist. The successful candidate will be responsible for reviewing patient accounts for accuracy and completeness, contacting insurance companies to follow up on outstanding claims, resolving...

Claims Processing Associate Role Summary:This is a Claims Processing Associate position in our organization. The successful candidate will be responsible for ensuring accurate claim resolution in a dynamic and fast-paced environment that prioritizes exceptional customer service.The role requires timely and accurate payment of vendor payments, sending letters...