Process Resolution Specialist

As a specialist in customer issue resolution, you will be the key expert for managing and resolving high-priority or complex issues that have been escalated beyond standard support channels. You will act as a liaison between customers, internal teams, and financial institutions to ensure timely, empathetic, and effective resolution while identifying root...

Customer Experience Champion:We're seeking an exceptional Customer Support Specialist to be our frontline expert for managing and resolving high-priority or complex customer issues. This critical role will act as a liaison between customers, internal teams, and financial institutions, ensuring timely, empathetic, and effective resolution while identifying...

As a frontline expert for managing and resolving customer issues, you will be the primary liaison between customers, internal teams, and financial institutions.Key Objectives:Timely response and resolution of high-priority or complex customer complaintsEffective escalation management to prevent further complaints from ReserveOur Customer Support Specialist...

Job Summary:The primary function of this role is to oversee the Problem Management process, ensuring prompt identification and elimination of root causes of incidents and minimizing recurring issue impact. This position focuses on both reactive and proactive problem management, driving lasting solutions and reducing incident risk and frequency within the IT...

Job DescriptionGrievance Resolution SpecialistThis role involves owning the end-to-end grievance redressal process for Refyne across all channels.Lead credit-bureau dispute resolution and act as the single point of contact for fraud complaints involving Refyne's name.Key Responsibilities:Run day-to-day grievance desk on email/phone and in fact all possible...

Job Title: Associate Specialist, Transaction Services-2About the Role:We are seeking an experienced and skilled professional to join our team as an Associate Specialist, Transaction Services-2. This role involves providing quality and timely resolution for P2P inquiries related to Supplier onboarding, Purchase orders, invoices / payments, etc.Coordinates...

We are seeking an experienced professional with a strong background in oncology billing and collections. The ideal candidate should have at least 3 years of experience specifically in oncology, excellent communication skills, and the ability to handle complex claim resolutions.Responsibilities:Contact insurance companies to follow up on oncology-related...

Claims Resolution ExpertWe are seeking a highly skilled Claims Resolution Expert to fill this exciting opportunity.Key Responsibilities:Handle end-to-end processing of reimbursement claims for group medical corporate policies, ensuring timely and accurate resolutions.Provide exceptional customer service by addressing claims-related queries via various...

Claims Processing Associate Role Summary:This is a Claims Processing Associate position in our organization. The successful candidate will be responsible for ensuring accurate claim resolution in a dynamic and fast-paced environment that prioritizes exceptional customer service.The role requires timely and accurate payment of vendor payments, sending letters...

Job Title: Senior AR CallerDescription:We are seeking a skilled and experienced professional to join our organization in the role of Senior Account Resolution Specialist. The successful candidate will be responsible for reviewing patient accounts for accuracy and completeness, contacting insurance companies to follow up on outstanding claims, resolving...