
Global Order Fulfillment Coordinator
1 week ago
We are seeking a skilled Supply Chain Planning Specialist to join our team. In this role, you will be responsible for managing customer operational issues and ensuring timely delivery of products according to committed dates and customer needs.
Key Responsibilities:
- Point of contact for customer operational issues
- Order processing from PO to delivery, ensuring optimal practices are applied
- Ensure the timely and successful delivery of our products according to SE committed dates and customer needs
- Manage customer escalations, initiate and execute resolutions
- Hold periodic forecast process with the customers, measure, raise flags, and manage customer stock booking and shipments
- Work with Finance department to resolve invoice, credit, and pricing issues
- Track and monitor customers agreement and incentive plans
- Issue weekly reports, reflecting order status, financial aspects
- Ensure an appropriate order flow with compliance to organizational policies
Requirements:
- BSc in Industrial Engineering, Economy, or Accounting from a recognized university
- Up to 2 years' experience in supply chain planning or operations roles
- Experience in a high-tech company is a plus
- Excellent English; more languages, mainly German, Italian, French, is a plus
- Proficiency with Microsoft Office, strong proficiency in Excel
- Self-starter, ability to operate multiple tasks in a fast-paced business environment
- Team player and excellent communication skills
This role plays a critical part in ensuring seamless order fulfillment and customer satisfaction. If you're passionate about supply chain management and enjoy working in a dynamic environment, we encourage you to apply.
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