Project Order Coordinator

21 hours ago

Bengaluru, Karnataka, India beBeeOrderCoordinator Full time ₹ 12,00,000 - ₹ 15,00,000

This position requires a highly skilled and detail-oriented individual to join our Client Services team.

About the Role

The ideal candidate will have 2-5 years of experience in client services/order management, with a proven track record of managing orders in localization, content distribution &/or E2E post-production environments.

Key Responsibilities:
  • Process complex orders from entry to completion with high accuracy and timeliness, including data entry, tracking due dates, assessing asset workability, and collaborating with stakeholders.
  • Conduct thorough validation of workflows to ensure processes are efficient, effective, and compliant with industry standards and best practices.
  • Serve as a point of contact for project leads, providing regular updates on order status and escalating any issues or concerns as needed.
  • Set up and coordinate projects in proprietary cloud-based platforms, including sending out work requests to production teams.
  • Ensure timely completion of files by liaising with production teams and following up with clients on missing/erroneous assets.
  • Collaborate with production teams, freelancers, and territory affiliates regarding project status and requirements, obtaining and circulating necessary information.
  • Collaborate with billing or pre-billing teams to ensure accuracy in billing completed work, verifying all services rendered are properly documented and billed according to established structure and client agreements.
  • Manage data in core internal systems, ensuring accurate recording and maintenance of relevant information. Regularly audit data to identify discrepancies/errors and take corrective action as needed.
  • Execute orders and projects for subtitling, mastering, dubbing, fulfillment, audio, GFX, and other workstreams as necessitated by client request.
Required Skills and Qualifications:
  • Proven experience in order management & processing of project milestones.
  • Meticulous review skills for orders, documentation, and data throughout end-to-end order management process.
  • High level attention to detail for ensuring quality and accuracy in orders.
  • Strong collaborative mindset with a focus on teamwork. Experience working with cross-functional teams both locally and globally.
  • In-depth understanding of post-production processes, including marketing campaign execution.
  • Efficient time and task management with ability to prioritize competing demands while meeting deadlines.
  • Skilled in escalation management and crisis resolution.
  • Comfortable working with data, interpreting, synthesizing, and integrating complex data into systems.
  • Exceptional verbal and written communication skills.
  • Ability to multi-task, take on varied tasks, and possess strong organizational skills.

We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply.

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