Senior Warranty Manager
6 days ago
The ideal candidate possesses in-depth knowledge of SAP Warranty Management, with expertise in designing, configuring, and enhancing SAP systems to optimize business processes.
- Gathers requirements, conducts thorough testing, provides comprehensive training, and leads meetings to ensure seamless implementation of complex warranty management systems.
- Demonstrates mastery in LO-WTY Warranty Management, config level SD, and pricing enhancements to drive efficiency and customer satisfaction.
- Develops functional specifications for warranty management systems, ensuring alignment with business objectives.
The successful candidate will have:
- Experience with LO-WTY Claim Lifecycle, IC/OC claim versions, and claim functionality to streamline warranty claims processing.
- Strong understanding of SD Pricing and pricing enhancements to optimize revenue growth.
- Exposure to VSR tool: Validations, Substitutions, Messages, business rules, to enhance warranty management capabilities.
- Familiarity with quality code catalogs on header/version/item level to maintain data integrity.
- Bonus skills: ACS Warranty Add-on, FICO integration, account keys, service contracts (VA42), Supplier Recovery, and ARM, to stay competitive in the market.
This is a challenging role that requires the ability to analyze complex data, identify areas for improvement, and develop effective solutions to optimize warranty management processes.
As a key member of our team, you will be responsible for ensuring that all warranty management processes are optimized for maximum efficiency and customer satisfaction.
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