Technical Support Specialist in Cortex Xpanse

3 days ago


Bengaluru, Karnataka, India Palo Alto Networks Full time

Palo Alto Networks is looking for a Technical Support Specialist in Cortex Xpanse to assist our customers with securing their digital way of life. As a member of our Global Customer Support team, you will help customers identify, manage, and secure their internet-facing assets by providing advanced technical support for Cortex Xpanse.

You'll work closely with customers to troubleshoot security risks, resolve technical issues, and ensure seamless product integration. You'll have the opportunity to collaborate with cross-functional teams to improve product functionality and customer experience.

This role requires:

  • Experience in technical support or a similar role, with exposure to cybersecurity technologies, automation, and architecture such as SIEM, SOAR, Threat Detection, or Attack Surface management.
  • Strong knowledge of attack surface management (ASM), security risk assessment, and threat exposure analysis.
  • Experience with SIEM, SOAR, EDR, vulnerability management, and cloud security solutions.

In return, we offer a dynamic and inclusive work environment where you can grow your skills and contribute to shaping the future of cybersecurity.



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