Student Engagement Leader

17 hours ago

Noida, Uttar Pradesh, India beBeeCounsellor Full time ₹ 6,00,000 - ₹ 8,00,000
Job Title:
Counselling Team Lead Role

Job Summary:
This leadership role is responsible for guiding a team of counsellors in driving student engagement, ensuring high conversion rates, and delivering a seamless counselling experience. As a Counselling Associate Manager, you will oversee the entire counselling lifecycle from inquiry handling to admission closure, analysing daily/weekly performance metrics, and implementing improvement plans as needed.

Key Responsibilities:
• Manage, train, and motivate a team of student counsellors to achieve individual and team targets.
• Oversee the entire counselling lifecycle – from inquiry handling to admission closure.
• Analyse daily/weekly performance metrics and implement improvement plans as needed.
• Standardise counselling processes, scripts, and follow-ups to ensure consistency and effectiveness.
• Collaborate with admissions, academics, marketing, and tech teams to support student needs.
• Maintain dashboards, generate performance reports, and present updates to senior leadership.

Requirements:
~ Bachelor's degree required; Master's in Psychology, Education, or Management preferred.
~ 4–6 years of counselling or inside sales experience (preferably in education or EdTech).
~ 1–2 years of experience in team handling or managerial roles.
~ Strong verbal and written communication skills.
~ Ability to lead with empathy, drive performance, and manage change.
~ Familiarity with CRM tools and counselling workflow systems.
~ Data-driven decision-making skills.

Benefits:
• Opportunity to make a real impact in students' lives.
• Dynamic and collaborative work culture.
• Career growth in a rapidly scaling organisation.

Why Choose This Role?
As a Counselling Associate Manager, you will have the chance to work at the core of education innovation in India, driving student success and contributing to the growth of a fast-paced organisation.

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