Operations Process Improvement Specialist

2 weeks ago


Gurgaon, Haryana, India myGwork Full time
Job Overview

A challenging opportunity has arisen for a skilled Operations Process Improvement Specialist to join our team at Amazon. This role will play a critical part in driving process improvements across Sort Centers, ensuring seamless operations and enhancing the customer experience.

About the Role

The successful candidate will be responsible for supporting Sort Centers (SCs) in scaling their operations while meeting performance commitments. Key responsibilities include:

  • Deploying SC Benchmarking processes adapted for India to train ops leaders and establish sustainable mechanisms in INSCs.
  • Driving small-scale improvements in processes using the PDCA methodology.
  • Implementing large-scale process improvements or cost reductions using the Kaizen methodology.
  • Sustaining the rollout of CI essentials and Kaizen essentials training to managers.
Requirements

To be successful in this role, you will require:

  • Previous experience in operational logistics/supply chain, manufacturing, transportation, general management, or engineering.
  • In-depth knowledge of Lean, Six Sigma, and Kaizen techniques.
  • Excellent analytical skills to evaluate complex processes and financial scenarios.
  • Strong communication skills (written and verbal).
  • A proven track record of team leadership within a large-scale rapid and process-driven environment.
Benefits

This is an excellent opportunity to work with a dynamic team at Amazon, where you will have the chance to develop your skills and contribute to the company's mission to provide the best possible customer experience. In return, we offer a competitive salary: estimated $85,000 - $110,000 per annum, depending on location.


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