High-Risk Transaction Investigator

7 days ago


Bengaluru, Karnataka, India beBeeFraud Full time

Fraud Investigation/Transaction Monitoring Job Summary

We are seeking a skilled Fraud Investigation/Transaction Monitoring professional to join our team. The successful candidate will be responsible for monitoring fraud queues, conducting thorough investigations, and providing insights on fraud trends.

Key Responsibilities:

  • Monitor fraud queues to eliminate the fraud risk from customer accounts and ensure risky transactions are stopped.
  • Conduct thorough investigations using internal tools to detect fraudulent activity.
  • Review chargeback data to identify meaningful patterns.
  • Deliver a best-in-class experience to customers through successful communication.
  • Provide insights on fraud trends for different fintech products.
  • Discuss and work on escalations to provide best solutions for customers.
  • Suggest and implement improvements to existing fraud SOPs and methodologies.
  • Provide insights to Data Analyst, Product and Engineering Teams to improve existing fraud tools and procedures.

Requirements:

  • Possess good analytical skills - detail oriented.
  • Possess good communication skills, both oral and written.
  • With at least 1 year of experience in risk management, compliance, or internal audit.
  • Have a good attitude - should be committed to the work.
  • Work Location: Bangalore.
  • Looking for International Banking Experience.

Qualifications & Experience:

  • Education: Graduate with Exp can apply.
  • Experience: 1-4 years of experience in risk management, compliance, or internal audit. Experience in financial services, banking, or the relevant industry is a plus.

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