Senior Fraud Investigator

1 day ago


Bengaluru, Karnataka, India beBeeFraud Full time ₹ 60,00,000 - ₹ 1,20,00,000
Senior Fraud Investigator

We are seeking an experienced professional to play a critical role in managing, analyzing, and resolving fraud cases related to Mastercard transactions.

The successful candidate will ensure compliance with regulatory requirements and maintain a high standard of quality and accuracy in case handling.

  • Investigate and analyze complex fraud cases involving Mastercard transactions.
  • Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
  • Collaborate with cross-functional teams to ensure seamless case resolution.
  • Analyze data to identify patterns and trends in fraud to recommend process improvements and mitigation strategies.

Key Qualifications:

  • Bachelor's degree or higher in a relevant field.
  • Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
  • Strong analytical skills with the ability to interpret complex transaction data and detect irregularities.

Preferred qualifications include:

  • Certification in fraud prevention or risk management.
  • Experience with chargeback processing.
  • Familiarity with regulatory frameworks such as PCI-DSS or GDPR.


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