
Ecommerce Risk Investigator
6 days ago
Job Title: Investigation Associate
This is an exciting opportunity to join our team as a skilled Investigator, responsible for conducting thorough investigations and making informed decisions. The ideal candidate will possess excellent analytical skills, strong communication abilities, and the ability to work independently in a fast-paced environment.
The role involves reviewing Safe-T claims raised by sellers and taking Grant/Nogrant decisions based on evidence provided. Successful candidates will have a keen eye for detail and be able to interpret large sets of data.
We are seeking a dedicated and hardworking individual who can succeed in a dynamic team environment. If you have experience in ecommerce payments, trust and safety, and customer-driven workplaces, we encourage you to apply.
Key Responsibilities:
- Conduct research and evaluate facts surrounding seller transactions
- Take appropriate action on investigated transactions based on established procedures
- Document actions and communicate with internal and external stakeholders
- Escalate problems or variance in information to relevant owners/teams according to processes
Requirements:
- Education: Graduate in any discipline
- Work Experience: 0-1 years
- Excellent communication skills in English language
- Ability to handle and interpret large sets of data
- Demonstrated ability to work in a team environment
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