Production Support Specialist
1 month ago
Job Summary:
We are seeking a skilled Production Support Engineer to join our team at ValueMomentum. As a key member of our Digital and Cloud Solutions LoB, you will be responsible for ensuring business continuity by providing production support, IT infrastructure maintenance, and day-to-day first-line support to all employees during regular business hours.
Key Responsibilities:
- Analyze and adjust daily, weekly, and monthly job streams to maintain schedules as required by application owners.
- Develop and implement Unix Shell scripting solutions to automate tasks and improve efficiency.
- Monitor and troubleshoot production systems to ensure they are running smoothly and efficiently.
- Coordinate end-user requests for AD HOC jobs and special production runs, ensuring they are completed successfully and on time.
- Assist with troubleshooting and resolving processing abends.
- Analyze production abends to prevent daily schedules from completing successfully.
Requirements:
- Strong skills in CA-7 batch monitoring and scheduling techniques for a multi-platform environment.
- Extensive knowledge of batch processing and experience in resolving batch abends.
- Knowledge of TSO, ISPF, FileAID, and SPOOL.
- Strong skills in Unix Shell scripting.
- Experience with Endevor or any version control tool.
- Knowledge of service management applications such as Service-Now.
About the Company:
ValueMomentum is a leading insurance-focused IT services provider in North America. We offer a congenial environment to work and grow with experienced professionals. Some benefits include career advancement opportunities, comprehensive training and certification programs, and a highly transparent organization with an open-door policy.
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