Production Support Specialist

1 month ago


Hyderabad, Telangana, India ValueMomentum Full time

Job Summary:

We are seeking a skilled Production Support Engineer to join our team at ValueMomentum. As a key member of our Digital and Cloud Solutions LoB, you will be responsible for ensuring business continuity by providing production support, IT infrastructure maintenance, and day-to-day first-line support to all employees during regular business hours.

Key Responsibilities:

  • Analyze and adjust daily, weekly, and monthly job streams to maintain schedules as required by application owners.
  • Develop and implement Unix Shell scripting solutions to automate tasks and improve efficiency.
  • Monitor and troubleshoot production systems to ensure they are running smoothly and efficiently.
  • Coordinate end-user requests for AD HOC jobs and special production runs, ensuring they are completed successfully and on time.
  • Assist with troubleshooting and resolving processing abends.
  • Analyze production abends to prevent daily schedules from completing successfully.

Requirements:

  • Strong skills in CA-7 batch monitoring and scheduling techniques for a multi-platform environment.
  • Extensive knowledge of batch processing and experience in resolving batch abends.
  • Knowledge of TSO, ISPF, FileAID, and SPOOL.
  • Strong skills in Unix Shell scripting.
  • Experience with Endevor or any version control tool.
  • Knowledge of service management applications such as Service-Now.

About the Company:

ValueMomentum is a leading insurance-focused IT services provider in North America. We offer a congenial environment to work and grow with experienced professionals. Some benefits include career advancement opportunities, comprehensive training and certification programs, and a highly transparent organization with an open-door policy.



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