
IT Project Manager
19 hours ago
Job Summary:
We are seeking a seasoned professional to lead end-to-end project delivery of ServiceNow ITOM implementations. The ideal candidate will have 3-5 years of experience and a strong background in Agile, Waterfall, or hybrid methodologies.
Responsibilities include collaborating with stakeholders to define project scope, goals, deliverables, timelines, and resource needs. This involves managing the project lifecycle from initiation through delivery using Agile, Waterfall, or hybrid methodologies.
Key Responsibilities Include:
- Define project scope, goals, deliverables, timelines, and resource needs
- Manage project lifecycle from initiation through delivery
- Track and report project status, risks, issues, dependencies, and budgets
- Ensure successful integration of ITOM with existing ITSM processes and the CMDB
- Work closely with technical teams, business analysts, developers, architects, and platform owners
- Act as liaison between business units and ServiceNow implementation partners or internal developers
- Develop and maintain project documentation including project plans, RAID logs, and status reports
- Facilitate workshops, training sessions, and stakeholder communications
Required Skills and Qualifications:
- Strong background in Agile, Waterfall, or hybrid methodologies
- 3-5 years of experience in leading projects
- Excellent communication and collaboration skills
- Able to work in a fast-paced environment
Benefits:
- Opportunity to work on complex projects
- Collaborative and dynamic work environment
- Professional growth and development opportunities
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