Receptionist
3 weeks ago
SK Translines Private Limited is a leading provider of end-to-end logistics solutions. We specialize in Indian freight forwarding, customs clearance, and supply chain management. With a global network and a commitment to excellence, we offer efficient and reliable services to businesses of all sizes.
The Role
The Receptionist is the first point of contact for the company and plays a vital role in creating a positive impression for clients, visitors, and employees. This position involves managing the front desk, handling incoming calls and inquiries, and providing administrative support to various departments. The ideal candidate will be organized, friendly, and possess excellent communication skills.
Key Responsibilities:
- Front Desk Management:
- Greet and welcome visitors, clients, and employees with a professional and friendly demeanor.
- Manage the front desk area, ensuring it is clean, organized, and presentable at all times.
- Handle incoming calls, direct them to the appropriate person or department, and take accurate messages as needed.
- Visitor Coordination:
- Maintain a visitor log and issue visitor passes as required.
- Coordinate with security and other staff members to ensure visitors are escorted and attended to appropriately.
- Provide general information about the company, its services, and its locations to visitors and callers.
- Administrative Support:
- Assist with scheduling appointments and meetings, including booking conference rooms and arranging refreshments.
- Manage incoming and outgoing mail and courier services.
- Perform data entry, file management, and other clerical tasks as needed.
- Communication:
- Distribute internal communications, such as memos and announcements.
- Update and maintain contact lists and directories.
- Handle sensitive information with confidentiality and professionalism.
- Office Supplies and Maintenance:
- Monitor and order office supplies, ensuring that stock levels are maintained.
- Coordinate with vendors and service providers for office maintenance, repairs, and other services.
- Customer Service:
- Address inquiries and complaints in a courteous and efficient manner.
- Assist in resolving issues or directing them to the appropriate personnel for further assistance.
Requirements:
- 1 year of experience in a Receptionist role, preferably in the Aviation, Transport & Logistics industry.
- Good computer skills, including MS Word, Excel, and PowerPoint.
- Service-oriented with excellent interpersonal skills.
- Good communication skills and comfortable handling phone calls in a positive and professional manner.
- Working knowledge of Microsoft Office.
- Strong team player who can manage multiple stakeholders.
- Adaptable and thrive in changing environments.
- Strong attention to detail and deliver work of a high standard.
- Willing to undertake 30-60% travel.
What's on Offer:
- Opportunity to work with a company with a solid track record of success.
- Join a market leader in the Transport & Logistics industry.
- Great work culture.
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