Customer Support Professional

1 day ago


Bengaluru, Karnataka, India beBeeAnalytical Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title:

Customer Support Specialist

We are seeking a skilled professional to provide exceptional support to clinicians through timely communication via email and phone.

  • This role requires the ability to accurately track and manage shipment boxes, samples, and laboratory records.
  • Maintaining precise documentation of all samples received and processed is essential for this position.
  • The selected candidate will effectively communicate with laboratory teams regarding sample handovers for further processing.
  • Daily MIS reports and ad-hoc reports will be generated as required.
Key Responsibilities:
  • Provide timely and effective support to clinicians via email and phone
  • Accurately track and manage shipment boxes, samples, and laboratory records
  • Maintain accurate documentation of all samples received and processed
  • Communicate effectively with laboratory teams regarding sample handovers
  • Generate daily MIS reports and ad-hoc reports as required
Requirements:
  • Minimum 2 years of experience in customer support within the hospital or diagnostic segment
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to maintain accurate records and ensure data integrity
Education:
  • Bachelor's degree or Diploma in Medical Laboratory Technology


  • Bengaluru, Karnataka, India beBeeSupport Full time ₹ 20,000 - ₹ 28,000

    **Job Title:** Customer Support ProfessionalAt our organization, we are seeking an accomplished Customer Support Professional to deliver exceptional service to our customers.Provide timely and efficient customer support via phone, email, or chat.Offer expert advice on products and services while addressing customer concerns.Engage with a diverse customer...


  • Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 1,20,000 - ₹ 1,50,000

    We are seeking a Customer Support professional to fill this exciting role.Key Responsibilities include:Handling customer queries in a timely and effective manner.Managing and responding to customer feedback to ensure high levels of customer satisfaction.Assisting in processing orders and addressing any payment-related issues.Maintaining a positive and...


  • Bengaluru, Karnataka, India beBeeCommunication Full time ₹ 25,500 - ₹ 46,800

    Customer Support Role OverviewWe are seeking a skilled Customer Support professional to fill a key position in our organization.Key Responsibilities:Deliver exceptional customer service via various communication channels, including phone, email, and chat platforms.Efficiently resolve customer inquiries and issues in a timely manner while maintaining a high...


  • Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000

    Job OverviewAbout Earthful: A Health and Wellness FMCG Company is looking for a skilled professional to fill the role of Customer Service Specialist.This position requires an individual with excellent communication skills, ability to work in a fast-paced environment and handle multiple tasks efficiently.Key Responsibilities:Respond to customer inquiries via...


  • Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Service Representative Job DescriptionWe are seeking a skilled customer service professional to provide exceptional support to our clients.Key Responsibilities:Respond to customer inquiries via phone with empathy and professionalismCollaborate with internal teams to resolve complex customer issues efficientlyMaintain accurate records of customer...


  • Bengaluru, Karnataka, India beBeeCommunication Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Summary:As a Customer Support Professional, you will play a pivotal role in delivering exceptional customer experiences.Key Responsibilities:Provide high-quality voice and written communication to customersProcess data efficiently with strong technical skills and proficiency in MS Office tools, especially ExcelQuickly learn processes and work with...


  • Bengaluru, Karnataka, India beBeeLeadership Full time ₹ 20,00,000 - ₹ 25,00,000

    Customer Service Team Lead RoleWestbury-Kommerce seeks an experienced customer service professional to oversee our support team. The ideal candidate will have a strong background in customer service, with at least 8-10 years of experience and 5 years of leadership or supervisory experience.The successful candidate will be responsible for leading the customer...


  • Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

    The role of this position is a crucial part of our mission to help job seekers improve their interview response rates.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional manner.Provide high-quality support through effective communication and relationship-building skills.Maintain a positive experience by efficiently...


  • Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    We are seeking highly motivated candidates for a challenging role in customer support and telesales with a focus on health care domain.As a successful candidate, you will possess excellent communication skills in English and Hindi, experience in handling customer inquiries, and the ability to work effectively in rotational shifts.This is an exciting...


  • Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 50,00,000 - ₹ 75,00,000

    Customer Service and Sales ManagerThe role of a Customer Service and Sales Manager involves providing exceptional customer service and sales support to existing customers.Establish relationships with the allocated customer base and ensure retention of the Book of Relations (existing customer database).Act as the single point of contact for customers for any...