App Support Specialist

3 weeks ago


Chennai, Tamil Nadu, India FIS Full time

Job Summary:

FIS is seeking a skilled App Support Specialist to join our Datacenter Integration Hub team. The ideal candidate will have 3-7 years of experience in application support and production support, with expertise in Unix, SQL, Websphere, MQ, Open Shift, and Unix Shell scripting.

Key Responsibilities:

  • Provides technical support activities for a software production processing environment.
  • Installs, maintains, and supports application/source code and/or its components and subsystems, including third-party software.
  • Analyzes and resolves incidents, problems, or known errors related to failures in application and supporting software components.
  • Provides technical assistance to programming staff in the analysis of application software amends, performance, and resource consumption.

About the Team:

The Datacenter Integration Hub (DIH) team uses the Infinity Connect (IC) Framework to implement Service Layer Integration. It is a lightweight integration platform for message routing and transformation using XSLT and JOLT, including short-running service Orchestration between Systems. Infinity Connect allows you to develop services using SOAP/XML and REST/JSON using Enterprise Service Bus (ESB) Flow and Camel in multiple formats. The Enterprise Service Mediation Framework provides a set of Adapters, Integration Objects, Interfaces, and Utility classes to support service mediation to both FIS and third-party service fulfillment endpoints.

What You Bring:

  • 3-7 years of experience in application support and production support.
  • Good experience in Unix, SQL, Websphere, MQ, Open Shift, and Unix Shell scripting.
  • Hands-on experience in Docker, Kubernetes, and Cloud products.
  • Flexible to work in rotational shifts and on-call situations.

About FIS:

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .

Sourcing Model:

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.



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