App Support Specialist
1 month ago
About the Role:
FIS is seeking a skilled App Support Specialist to join our Datacenter Integration Hub (DIH) team. As a key member of our team, you will provide technical support activities for a software production processing environment.
Key Responsibilities:
- Install, maintain, and support application/source code and/or its components and subsystems, including third-party software.
- Analyze and resolve incidents, problems, or known errors related to failures in application and supporting software components.
- Provide technical assistance to programming staff in the analysis of application software amends, performance, and resource consumption.
Requirements:
- 3-7 years of experience in Application Support and Production Support.
- Good experience in Unix, SQL, Websphere, MQ, Open Shift, Unix Shell scripting, and hands-on experience in Docker, Kubernetes, and Cloud products.
- Experience in Troubleshooting Incident Triaging, Log analysis, and Platform Stability.
- Flexible to work in Rotational Shifts & On call.
About FIS:
FIS is a world-leading FinTech product MNC, and we're committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
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