Strategic Customer Solutions Expert

1 week ago


Davangere, Karnataka, India beBeeCustomerCentric Full time ₹ 1,00,00,000 - ₹ 1,50,00,000
Job Description:

We are seeking a skilled Product Solutions Specialist to join our team. The ideal candidate will have a strong understanding of customer needs and be able to translate technical concepts into actionable product specifications.

This role involves leading customer-facing workshops, delivering training, capturing business and technical requirements, guiding solution design, and championing customer perspectives throughout the product lifecycle.

Main Responsibilities:
  • Lead customer workshops to capture needs, constraints, operational context, and success criteria.
  • Gather and document customer requirements, translating them into clear, actionable product and technical specifications.
  • Showcase product capabilities and guide customers through relevant use cases to maximize adoption and value realization, plan and lead customer training activities.
Required Skills and Qualifications:
  • Strong familiarity with Telecom / Telephony / Cellular / Analytics Domain and IP network technologies, with deep expertise – MUST.
  • Hands-on experience in SIGINT collection systems within Intelligence, Security, or Cyber domains is a strong advantage.
  • Proven experience in customer-facing solution roles such as Product Manager, Solution Consultant, or Pre-Sales Engineer.
  • Ability to translate technical concepts into business value and vice versa.
  • Experience working with Agile teams, participating in sprint planning, and backlog grooming – advantage.
  • Excellent English skills.
Benefits:

This role offers a unique opportunity to work with a talented team and contribute to the development of innovative solutions.

Others:

Travel Requirements: Willingness to travel to client locations as needed – up to 30% of time.



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