Healthcare Sector Bilingual Customer Service Team Lead Position

1 week ago

Aurangabad, Maharashtra, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 18,00,000

Job Overview:

We are seeking a Bilingual Customer Service Team Lead to oversee the day-to-day operations of our customer service team.

The ideal candidate will have excellent communication skills, proficiency in both Spanish and English, and previous experience in leadership roles within the healthcare sector.

Key Responsibilities:

  • Manage team performance and address customer inquiries
  • Facilitate communication between customers and our organization
  • Ensure delivery of exceptional customer service

Requirements:

  • Strong skills in Customer Service, Customer Support, and Customer Service Management
  • Excellent Communication and Interpersonal skills
  • Proficiency in both Spanish and English
  • Previous experience in leadership roles within the healthcare sector is an advantage
  • Leadership and team management experience
  • Strong problem-solving skills and ability to work in a hybrid environment

Preferred Qualifications:

  • Bachelor's degree in Business, Communications, or a related field

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