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Digital Business Operations Leader

3 weeks ago

Noida, Uttar Pradesh, India beBeeBusiness Full time ₹ 15,00,000 - ₹ 25,00,000
Leadership Position:

As a Supervisor Level-1, you will be responsible for leading a team of 7-10 First Point of Contact (FOS) professionals and driving business results such as disbursement, payment collection, insurance attachment, and other key performance indicators.

Key Responsibilities:
  • Develop and execute short-term and long-term strategies to achieve business targets
  • Provide product training and refresher training to existing and new team members
  • Communicate clear instructions to team members and encourage active reception of feedback
  • Lead, motivate, and hand-hold low-performing team members to meet minimum benchmark productivity levels
  • Manage data effectively and allocate it to FOS engaged in day-to-day business operations
  • Hire and retain FOS to maintain the optimal seat occupancy level throughout the month

Additional dynamic Key Result Areas (KRAs) may be added subsequently based on business requirements.