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Chief Automation Implementation Officer

3 weeks ago

Noida, Uttar Pradesh, India beBeeAutomation Full time ₹ 3,00,00,000 - ₹ 3,50,00,000
Automation Strategist Job Description

The role of Automation Strategist is crucial in solving complex problems and identifying potential future issues across various platforms and services. As an Automation Strategist, you will work on implementing innovative automation solutions that drive business growth.

Key Responsibilities:

  • Develop and implement automation strategies to improve operational efficiency.
  • Configure and optimize ServiceNow modules, including ITSM, ITOM, ITAM, and WSD.
  • Leverage Systrack for endpoint monitoring, user behavior analytics, and performance insights.
  • Design and maintain automation dashboards and reporting tools.
  • Identify automation opportunities in ITSM, ITOM, ITAM, and workplace services.
  • Implement workflows, scripts, and bots to automate repetitive tasks and service requests.
  • Integrate Systrack analytics with ServiceNow for proactive incident detection and resolution.

You will lead automation projects from initiation to delivery, ensuring timelines, quality, and stakeholder alignment. Collaboration with cross-functional teams is essential to gather requirements and deliver automation solutions.

Requirements:

  • 7+ years of experience in automation strategy.
  • Strong technical knowledge of Systrack and ServiceNow platforms.
  • Ability to develop and maintain automation dashboards and reporting tools.
  • Experience in leading automation projects from initiation to delivery.
  • Collaboration and communication skills to work with cross-functional teams.