
Digital Marketing Account Manager
2 weeks ago
Job Overview
Role DescriptionWe are seeking an experienced Account Manager to oversee client relationships and drive account growth within the influencer marketing space.
The ideal candidate will possess a deep understanding of campaign execution, client relationship management, and strategic proposal development.
Main Responsibilities:
- Campaign Management: Oversee end-to-end campaign execution, ensuring timely completion and maintaining transparency.
- Client Relationship Management: Serve as the primary point of contact for assigned clients, ensuring their objectives are met with exceptional service and strategic guidance.
- Strategic Proposal Development: Create data-driven proposals that align with client objectives and comply with internal approval processes.
- Influencer Selection & Management: Identify and ensure quality checks of influencer lists that align with client brief requirements.
- Solution Oriented: Proactively address and resolve client and campaign-related challenges, escalating issues when necessary.
Key Performance Indicators (KPIs):
- Client retention rate.
- Campaign performance metrics (reach, engagement, conversions).
- Upsell and new business revenue targets.
- On-time and on-budget campaign delivery.
- Client satisfaction scores.
Requirements:
- Experience: Minimum 3 years of proven experience in account management within the digital marketing or influencer marketing industry.
- Demonstrated success in achieving and exceeding client KPIs, driving revenue growth, and maintaining high client retention rates.
- Education: Bachelor's degree in Business, Marketing, Communications, Digital, or a related field.
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