
O2C Process Improvement Specialist
4 hours ago
- We are seeking a highly skilled Operational Excellence Specialist to join our team.
The ideal candidate will have a strong background in process improvement, analytics, and customer service. This role is responsible for driving efficiency and quality across our O2C processes.
Key Accountabilities- Performance Metrics: Develop and track key performance indicators (KPIs) to measure operational efficiency and quality.
- Process Optimization: Identify areas for improvement and implement changes to enhance process efficiency and customer satisfaction.
- Customer Service: Provide exceptional customer service and support to internal stakeholders.
- Collaboration: Work closely with cross-functional teams to ensure seamless execution of O2C processes.
- Compliance: Ensure adherence to regulatory requirements and company policies.
Our company values innovation, collaboration, and customer-centricity. We are committed to providing a work environment that fosters growth, learning, and development.
Requirements- Education: Bachelor's degree in Business Administration, Operations Management, or related field.
- Experience: 3+ years of experience in process improvement, operations management, or related field.
- Skills: Strong analytical skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment.
- Competitive Salary: A competitive salary package that reflects your skills and experience.
- Benefits: Comprehensive benefits package including health insurance, retirement plan, and paid time off.
- Professional Development: Opportunities for career growth and professional development through training and education programs.
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