
Process Improvement Specialist
1 day ago
Job Summary:
We are seeking a highly skilled Process Improvement Specialist to join our team. The successful candidate will have a strong background in process improvement methodologies and excellent communication skills.
Key Responsibilities:
- Work with stakeholders to identify process improvement opportunities and develop solutions to implement these improvements.
- Assist in planning and executing process improvement projects, using DMAIC/ DMADV methodologies.
- Analyze and document core business processes and workflows using Value Stream Mapping (VSM).
- Identify and measure current process performance, analyze root cause defects, and develop targeted process improvement opportunities.
- Actively work with functional teams to identify process automation opportunities and coordinate Root Cause Analysis (RCA) for any escalations.
- Develop clear and detailed process maps and business requirements, ensuring SOPs (Standard Operating Procedures) are reviewed per the agreed frequency.
- Create and maintain a self-service knowledge base to educate teams and provide ready access to SOPs, process maps, etc.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Lean/Six Sigma Certification is highly desired.
- At least 5-7 years of experience in process improvement role.
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