Desktop Support Specialist
4 weeks ago
Job Summary
ICCS is seeking a skilled Desktop Support Specialist to join our team. The ideal candidate will have a strong background in IT and be able to provide technical support for our desktop systems.
Key Responsibilities
- Resolve system malfunctions and provide technical information to users
- Install and configure hardware and software
- Provide technical assistance and troubleshooting
- Monitor and update the internal ticketing system
- Provide end-to-end support for operating system installations, upgrades, and troubleshooting
Requirements
- Bachelor's Degree in IT or related field
- Strong knowledge of computer hardware and software
- Excellent communication and problem-solving skills
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